Are
we being manipulated?
Discussion
and persuasion are critical in business and politics. Sales are made and opinions are changed and
votes are promised when people are persuaded. Citing facts in a logical
argument is persuasion.
But, most of us have fallen into the clutches
of a stereotypical used car dealer. Or, we’ve been
subjected to persistent, annoying attention from someone insisting that we
join their group or buy their cosmetics. We've experienced
manipulation.
Propaganda popular in the '30's
In the political arena, one form of
manipulation is propaganda. The masters of propaganda developed guidelines during
the 1930’s for influencing people without using facts or logic. Adolf Hitler
said: “Make the lie big, make it simple, keep saying it, and
eventually they will believe it.”
How many times do we hear the refrain, “we
need more police to reduce crime?” We've seen that it’s probably not true, but
it is repeated through newspaper commentary, at Council meetings, and on blogs
and Facebook pages. Perhaps it will seem true if it’s repeated enough.
Alinsky in the '60's
In the 1960’s, Alinsky built on propaganda
techniques with a series of rules to achieve political and social ends. He
acknowledged that truth was not necessary, or even desirable, in these efforts,
so facts and logical analysis were not valued.
Instead, his advice emphasized attacking the
opponent personally. He advocated changing the debate to distract the opponent
into defending himself. And he encouraged letting followers do the things
they enjoyed most, such as attacking those they disliked.
Recently we saw the Mayor’s letter praising
Costa Mesa’s CEO attacked as “ignoring the contributions of others.” That’s irrelevant,
but it gave the writers a chance to attribute intent and apply labels to the
Mayor, which they evidently enjoy doing.
Commenters tried to divert attention to “violations
of the Brown act” although they aren't lawyers. (Lawyers responded that it wasn't )
That distraction has failed to prompt defensiveness, so far.
Lackie, Dammeier & McGill in 2012
In 2012 A law firm (Lackie, Dammeier &
McGill) that specializes in advising Police unions developed a “Playbook” for manipulating government bodies.
(It quickly disappeared from the net when it was scrutinized by the public.) Their
advice to Police unions includes:
- · The public could care less about your pay, medical coverage and pension plan. All they want to know is “what is in it for them.” The message should always be public safety first. You do not want wage increases for yourselves, but simply to attract better qualified candidates and to keep more experienced officers from leaving.
- · Get your members to apply for jobs at a large local police agency. This triggers personnel background checks from that agency. It sends a strong signal; “your officers are going to leave.”
Are we
being manipulated?
It’s up to us. If
it’s not a logical argument based on facts, why should we pay attention? We can't be manipulated by what we ignore.
Manipulation should not be effective in 2013 in Costa Mesa.
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